Skills a Virtual Assistant Needs to Insure a Full Practice
If your VA practice is lacking, and no one seems to bragging about you, then perhaps your virtual assistant technical skills are not meeting the stipulations that most entrepreneurs need. If your clients brag about you, you probably are not having a problem keeping your practice as full as you want it. Someone bragging about you is the best kind of networking you could ask for.
I received an email broadcast a few weeks ago that contained this message:
“After desperately looking for some high quality virtual assistants to advocate to my clients, I’m finally taking things in my own hands…”
Do you comprehend what that means? This person couldn’t find VAs she could turn to for any or most of the projects she had and her clients need.
From this statement, doesn’t this appear that virtual assistants are letting some great opportunities pass by because we’re not skilled enough to handle the projects these successful entrepreneurs need?
Let me explain. If your vehicle develops a mechanical problem, you want to take it to your local garage, you anticipate them to diagnose the problem and to repair the problem. You don’t want to go back and hear, “oh, we don’t do that, you’ll have to take your automobile to Dan the mechanic.” And then what happens? You need to go to Dan, make another appointment, and spend more time without the automobile. Pretty soon a whole day is gone and you’ve to do it all over again tomorrow.
If you are an entrepreneur who has projects that need continuity and that require one system to work with the other, for instance, a product attached to a shopping cart that results in an autoresponder being sent – you, as the entrepreneur, would love to turn the whole project over to your virtual assistant. If you’re that client’s VA, you’ll be more efficient by being able to work through the process yourself rather than relying on someone else to do parts of the project. Comprehend how pleasant it is for your client to hear, “okay, sure, I have the ability to do that.” Wow, they LOVE that statement.
Wouldn’t you love to be in the situation of turning clients away because there is no more room in your practice? You can, by being the virtual assistant that clients brag about. And why do they brag? Because you’ve the skills they need to run their business.
There’s a gap between learning how to begin your virtual assistant business and the technical needs of the people out there who need great VAs.
Business people who can’t find a VA with the skills they need have the option of setting about to search for individuals who do the specific projects, like setting up a hosting account, setting up the shopping cart, customer service, learning some software – looks like this person will be managing four people. Not much “time saving here.” Another option is to subscribe to a service that provides a “Team” of VAs. The problem with this solution is that the client is either communicating with the specific member of the team that’s working on a specific project or only gets to communicate with the coordinator.
A Virtual Assistant Partnership is a team between the client and VA where the VA is well versed in the business, and can complete the major portion of the tasks required of the business owner.
You should be able to show your clients ways to enhance their businesses. You should be able to say, “yes I can” more times than, “I’ll find someone for you to do that.” As a virtual assistant, you should always be in the process of broadening your skills so that you can help take your clients from an idea to a viable business.
Don’t fall into the “box” of low paid Virtual Assistants who know only how to type a letter or work on a spreadsheet. You’ve already learned HOW to become a VA, now you need to add value (and $$$) to our virtual assistant practice by focusing on increasing your technical skill level. You can create a WOW image and have your clients brag about you. By increasing your value, you can increase your rates.
You can learn how to become the VA clients brag about and you can close the technical gap between “how to be a VA” and actually being able to execute the things your clients need to help make their businesses successful. This gap can be shut with technical training. Skills entrepreneurs constantly ask for are the capability to maintain a web site, manage a shopping cart, set up autoresponders, send broadcast emails, find joint venture partners, distribute articles, how to use Assessment Generator, help them develop products, set up a teleclass and marketing their site, teleclasses and products.
Adding to your technical skills is a win/win for you and your client. You win because you add value to your business and your client wins because now they get new ideas and they have the ability to count on you to do the job. VAs need a wide variety of skills and we need to know when, where and how to apply those skills. We need to know the ideal way to apply them for our customers. We need to know the ideal solution for the problem at hand.
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